Welcome back to the RevOps Roundtable, your go-to spot for all things Revenue Operations strategy, operations, and technology! In this quick-hit episode, we’re gearing up for Dreamforce 2026 and diving headfirst into what’s actually happening on the front lines of Revenue Operations.
John Garvens (Owner & Principal Architect at Garvens Consulting) is joined by an elite panel: Jean-Michel Tremblay (Founder & Architect at The Cloud Update), Meredith Schmidt (GM of Agentforce Revenue Management at Salesforce), and David Beebe (Head of Revenue Solutions for Agentforce Revenue Management at Salesforce).
We tear down the biggest myths surrounding Revenue Cloud and Agentforce Revenue Management, break down the shift from “Quote-to-Cash” to “Conversation-to-Cash,” and explain how AI agents like Claude are changing workflows from the front office to back-office billing. Plus, Jean-Michel shares real-world proof that his implementations are happening in weeks, not years, and John Garvens shares his key rule for long-term RevOps success: get the process right before touching the product.
Whether you’re struggling with hybrid usage-based pricing, trying to ensure end-to-end finance compliance, or planning your Dreamforce agenda, this episode has you covered.
PANELISTS
- John Garvens, Owner & Principal Architect, Garvens Consulting: https://www.linkedin.com/in/johngarvens/
- Jean-Michel Tremblay, Revenue Cloud Solution Architect, The Cloud Update: https://www.linkedin.com/in/jmmtremblay/
- Meredith Schmidt, Executive Vice President & General Manager, Salesforce: https://www.linkedin.com/in/meredith-schmidt-5446a0/
- David Beebe, Head of Revenue Solutions, Salesforce: https://www.linkedin.com/in/dmbeebe
Panelists
| John Garvens Owner & Principal Architect Garvens Consulting Garvens Consulting on YouTube |
| Jean-Michel Tremblay Managing Principal The Cloud Update The Cloud Update on YouTube |
| Meredith Schmidt Executive Vice President & General Manager Salesforce |
| David Beebe Head of Revenue Solutions Salesforce |
Content
- 00:00 Introduction & Dreamforce 2026 Focus
- 00:59 Panel Introductions
- 01:28 What to Expect at Dreamforce for RevOps and ARM
- 01:55 AI + APIs: The “Deal Strategist” Vision
- 03:57 Omni-Channel in Practice: Conversation-to-Cash
- 06:59 Evolving Monetization: Usage Pricing, Predictability & Compliance
- 11:06 Myth-Busting: Deploying Revenue Cloud in Weeks, Not Years
- 17:35 Dreamforce Strategy: Thinking Beyond Traditional CPQ
- 20:10 Autonomous Resolution with Claude (No-Click Demo Tease)
- 23:54 Networking, RevOps Glossary & Wrap-Up
Resources
- Revenue Operations at Dreamforce 2026
- Garvens Consulting
- The Cloud Update
- Learn More About Agentforce Revenue Management: Visit the Salesforce ecosystem portal or catch the 2,000-person Agentforce Revenue Management Keynote at Dreamforce 2026!
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