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Calculate and Display Current, Potential, and Total Customer Value in Salesforce

John Garvens · June 7, 2024 ·

Contents

  • 00:00 Comparing current, potential, and total customer value
  • 02:30 Create a source report for opportunities, grouped by account
  • 07:32 Add a donut chart to the source report
  • 09:52 Add the donut chart to the account record page
  • 13:40 Adjusting the source report to improve data visualization
  • 26:14 Create Current Customer Value, Potential Customer Value, and Total Customer Value roll-up summary fields on accounts
  • 32:08 Create a section on the account page layout to display customer value

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